Orders are placed via our website only. Browse through the categories of items on sale or, using the search engine located at the top right of this web, choose the item you wish to buy and add it to your “Shopping Cart”. Once you have selected all the items you wish to buy, proceed to “Check Out” by clicking the “Checkout” button and following the instructions online.
*Note: All items in your Shopping Cart are saved but not reserved, and because items are reserved only on successful completion of payment, please make payment as soon as possible to reserve the items you have selected.
No, you do not need to be registered in order to purchase from this E-waves’ website. However, it is beneficial to register with us as the registration is quick and easy and has the following benefits:
– You do not need to enter your address and other details every time you shop with us online because these are saved for you.
– You can check your order status and tracking number via the Order History.
– You can add items to “My Cart” so that you can find them easily when you re-visit the website in future
If you like, you can click here to register now.
We accept payment by credit card (such as VISA/ MasterCard/AMERICAN EXPRESS/JCB/Diner’s Club International), by debit card (VISA/MasterCard) and by PayPal.
Do contact us for assistance if you encounter difficulties.
Local
All local deliveries are done by SingPost courier service or by E-waves Fishbyte Pte Ltd (van delivery).
Orders which do not include purchase of Rod will be delivered by SingPost courier service, the charges of which will be strictly based on SingPost’s postage rate (Material weight will be included).
Yes, select the “Self-Collection” option in the “Checkout”.
Self-collection can be done from:
E-waves Fishbyte Pte Ltd
Clementi West Street 2, Block 713, #01-127
Singapore 120713
Operation hours:
Mon – Fri: 10am – 9pm
Sat: 7am – 9pm
Sun: 7am – 7pm
After ordering, you will receive an order confirmation via email.
Please login to your account to check the status of your order.
Delivery time varies according to the chosen delivery method. In most cases, after the order has been processed in our database, the package will leave our shop on the same day or, at the latest, the next working day.
Simply login to your account to check your “Order Status” and “Order History”.
Unfortunately, we regret to inform that there are no refunds or exchanges.
Please refer to the terms and conditions page for more details.
All products with warranty will be stated clearly in our Product Catalogue page. You may also call us if you have any questions.
You can always contact E-wave Fishbyte Pte Ltd staffs
Click here for our contact details.
Yes. All information entered into the system will be captured and stored in the database. Daily backend scanning for virus will be done. All information will be backed-up and restored weekly. Most importantly, security patches will be upgraded for the latest version.
